Many older Americans want to stay in their homes as long as possible. It could be very hard for your loved one to move out of a place that they have called home for a long time. To solve this problem, you can get your loved one a home health aide. This person will come to their home and take care of them when you can’t be there to care for them yourself. This will solve the problem of your loved one not wanting to leave home while still providing the necessary care for them. You will want to ask the potential aide some questions to help you deicide if they are a good for your needs. This list is just a suggestion to help you get started on the interview process.
1. Will you provide me with your personal information? This includes first and last names, address, phone number, social security number and current photo ID. I need this information to run a background check?
By asking this question, you will get to see if a potential home health aide has something to hide from you. If they have a record of abuse, you’ll want to know. This is why a background check is important.
2. Will you give me copies of personal insurance cards or information, bonding, workers’ compensation, and current health status?
You will want to know this information because it will let you know if aides have their own health plan. If they don’t have one, they might try to rob your loved one so they can go to a doctor for their own health. Also, if they don’t have their own health under control, they will not be able to take care of someone else.
3. Can you show me current documentation proving your training or certification?
Knowing the kind of training your aide has gone through will help you feel more comfortable. You will know that they can care for your loved one. If they haven’t had much training, they might not be the best aide. If a different aide has had years of training, they would definitely be a better option.
4. How long have you been a home aide? Can you talk about your past experiences?
When you know how long the aide has been working, you will be able to tell if they can provide good care. Also, knowing about their past experiences will help you understand if they have been a good aide. If they have had a lot of different jobs, they might have gotten fired a lot.
5. Can you (or your agency) provide me with references related to your past work experience?
Getting references from previous employers will help you get an idea of how a home health aide. When you ask the references about them, they should be honest with you when they give their opinion. This is important because if you ask the aide, of course they are going to only tell you positive things. You want to get information from other perspectives to make an informed decision.
6. Why did you leave your last position? (If they have not left this position, ask how they plan on coordinating schedules).
You are going to want to know why they had to leave their last job. If they got fired, ask why. It could be because they were abusive. If they left by choice, it might be better. If they are still with that job and are seeking a second one, ask them how they will manage both clients. You want to make sure that your loved one is going to get a good amount of care time with your new aide.
7. What are your expectations if I hire you?
Ask them what they think they are going to have to do to take proper car of your loved one. This will help you and the aide understand and be on the same page about what they are going to do and expectations. If they think they are going to be doing more or less than you expect of them, let them know. You don’t want to have a misunderstanding after you have already hired them.
8. What hours and days will you be available?
You need to know when they are going to be able to care for your loved one. If they are not available as much as you need them, you will need to consider a different aide. If an aide can’t be there when you need them, you shouldn’t hire this aide.
9. What hourly rate do you expect?
Being on the same page when it comes to pay will save you conflict with and aide in the future. You should look up the average hourly rate in your area so you know around where you should be paying them. You also want to know this in case they try to get you to pay them more than you should pay.
10. What do you like and dislike about home care?
Knowing what the aide likes and doesn’t like could help you understand how they will do their job. You’ll learn areas they will pay more attention to and which ones they might put off.
Asking these questions will help you decide if you want to hire them or not. These questions are only suggestions. Still, they will be a good start for you when interviewing a potential aide. If you have other questions that are more specific to your loved one’s needs, ask those. These are to get you thinking about what kind of information you want to have before hiring someone.