When you contact an ombudsman to report abuse, you need to provide certain information. You should give information about the nursing home and the abuse. This will help the ombudsman do their job and help you and your loved one. Be sure to provide the following 10 pieces of information when you contact this person.

Nursing Home Information

When you suspect abuse, give an ombudsman information about the nursing home. You should provide the ombudsman with:

  • The name of the nursing home.
  • The address of the nursing home.
  • Who runs the nursing home.

This information will allow the ombudsman to contact the nursing home. They can also do research on the home to learn more about its history.

Loved One’s Information

If your loved one got abused in a home, give the ombudsman basic information about your loved one. This includes their:

  • Name.
  • Date of birth.
  • Medical history.
  • Current medical situation.

The ombudsman will need this information to determine the facts about the situation. This information can help them understand what really happened and if your loved one was neglected or abused.

What Type of Abuse

There are many different kinds of abuse. You should be specific and inform the ombudsman of the type of abuse that your loved one experienced. This might be physical, emotional, sexual, financial, or some other type of abuse.

The ombudsman needs to know about what type of abuse occurred. This can help them proceed with the case.

Noticed Signs of Abuse

When you contact the ombudsman, you should have some evidence of abuse. One great form of abuse to report is the signs of abuse that you have noticed. These signs might include changes in your loved one’s behavior, physical injuries, mood swings, malnourishment, poor grooming and appearance, and more.

Your Evidence 0f Abuse

When you suspect abuse, you should have some evidence of abuse. Signs of abuse are great forms of evidence. Other evidence include a confession from the victim and photographs of injuries. Your loved one should also get a medical exam confirming abuse. These forms of evidence can help build the case.

Who Do You Suspect

Provide the ombudsman with the name of the person that you suspect neglected or abused your loved one. This will allow the ombudsman to investigate further. They can learn more about the suspected abuser and their history. This could act as a factor in the case.

History of Any Abuse

If you are aware of a history of abuse in the nursing home, you should report this to the ombudsman. This will help them proceed with the case and determine the best action to take.

Have Reported the Abuse

If you informed the police or other parties of the abuse, alert the ombudsman to this information.

Future Plans

After you suspect or confirm abuse, you and your loved one might want to press charges. Inform the ombudsman if you plan on pressing criminal charges. Also let them know if you are hiring a lawyer, filing a personal injury lawsuit, or doing something else.

Reasons for Contact

Why are you contacting the ombudsman? What are you hoping to achieve? Inform the ombudsman of your expectations in this situation.

These 10 pieces of information can help your loved one.