Contact Info

If your loved one experienced neglect or abuse, you probably feel frustrated and lost. So, you want to help them, but you don’t exactly know where to turn. If this describes your situation, this information can help. Also, if you want to find help for your loved one, you can use these resources. In addition, these resources allow you to contact a person or entity that can protect your loved one and help you take the next steps. Finally, these resources should protect your loved one and help you begin to put this experience behind you. So, if you need more help, contact our office.

State Department on Aging

55 Farmington Avenue – 12th Floor

Hartford, CT 06105-3730

Phone: (860) 424-5274

Toll Free (in State) 1-866-218-6631

Fax (860) 424-5301

Ombudsman’s Office

Phone: 1-866-388-1888

Central Office 

E-mail:[email protected]

Southern Connecticut Ombudsman Contacts:

Dan Lerman

414 Chapel Street, Suite 301

New Haven, CT 06511


Brenda Foreman

55 Farmington Avenue

Hartford, CT 06106

[email protected]


Thom Pantaleo

401 West Thames Street, Unit 102

Norwich, CT 06360

[email protected]

Northern Connecticut Ombudsman Contacts:

Michael Michalski

3580 Main Street

Hartford, CT 06120

[email protected]


Maggie Ewald

699 East Middle Turnpike

Manchester, CT 06040

[email protected]


Brenda Torres

3580 Main Street

Hartford, CT 06120

[email protected]

Western Connecticut Ombudsman Contact:

Lindsay Jesshop

249 Thomaston Avenue

Waterbury, CT 06702

[email protected]


Amber Hilyard

249 Thomaston Avenue

Waterbury, CT 06702

[email protected]


Kimberly Massey

1057 Broad Street

Bridgeport, CT 06604

[email protected]

Alzheimer’s Resource Center of Connecticut

Phone: (860) 628-9000

1261 South Main Street, Plantsville, Connecticut 06479

Administration for Community Living

Regional Information:

Kathleen Otte

Regional Administrator

John F. Kennedy Building, Room 2075

Boston, MA 02203

Phone: 617-565-1158

Fax: 617-565-4511


Mailing Address: Administration for Community Living Washington, DC 20201

Physical Address: One Massachusetts Avenue NW

Washington, DC 20001

Phone: Office of the Administrator

Administration for Community Living: (202) 401-4634

Media Inquiries: (202) 357-3507

Eldercare Locator (to find local resources): (800) 677-1116

ACL Fax: (202) 357-3555

ACL’s Regional Offices

Email: Requests for information about ACL programs and comments and technical issues related to the ACL website can be sent to: [email protected]

National Center on Elder Abuse

Phone: 1-855-500-3537

 Fax: 626-457-4090

Office Hours: 8:30 a.m.-5 p.m. (PT), Monday through Friday

CT Department of Social Services

Phone: 1-888-385-4225 or

Phone 2: 1-860-424-5241 After Hours/Emergency: 2-1-1 (in-state only)

E-mail: [email protected]

National Committee for the Prevention of Elder Abuse

Phone: 1-800-677-1116

Health in Aging

Phone: 212-308-1414

Toll Free: 800-563-4916

40 Fulton Street, 18th Floor, 
New York, NY 10038

Foundation Aiding the Elderly

Phone: (916) 481-8558

Toll Free: 877-481-8558

National Clearinghouse on Abuse in Later Life

Phone: (608) 255-0539

Fax/TTY: (608) 255-3560

1245 E. Washington Ave., Suite 150, Madison, Wisconsin 53703